GMW’s new water ordering system delivers flexibility for irrigators

Goulburn-Murray Water (GMW) will deliver more flexibility to customers following upgrades to its water ordering system, WaterLINE.

GMW Water Delivery Services General Manager, Warren Blyth, said WaterLINE will debut several new and exciting features ahead of the 2022-23 irrigation season.

“There are some new features on our WaterLINE system, including the ability to change the flow rate and finish time of your orders depending on your order and where you are in the system,” Mr Blyth said

“Behind the scenes, we’ve done some software upgrades that will help us from a planning perspective and make for a better customer experience through the irrigation season.”

Water channels across the region are now being refilled ahead of the irrigation season beginning Monday 15 August.

GMW customers will be able to place their first orders on 12 August; from then, they will be able to place orders up to ten days in advance.

“I encourage our customers to always put their orders in as early as possible, particularly in times of high demand,” Mr Blyth said.

“You can put an order in ten days before you actually need water. Having advanced warning helps us plan and meet our customers’ requirements.”

To date, the general outlook for irrigators in the GMW-region is promising, particularly for customers in the state’s North East.

The opening season determination, announced on 1 July, was the highest in the Murray System for 20 years. The Bureau of Meteorology is also predicting a wetter than average August to October.

“We are in a really good window at the moment for water availability and cost per/ML of water,” Mr Blyth said.

“With the volume of water available in our storages, we can be confident in thinking that there are a couple of favourable seasons ahead.”

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