ROTO Pumps recently assisted a mining client overcome a challenging and sticky situation with effective solutions and expert advice.
Since 1968, ROTO Pumps has been a leading name in providing innovative solutions for the mining industry. With decades of experience and a wealth of expertise, the company has established itself as a reliable partner for miners facing complex pumping challenges.
When one miner was in dire need of a dependable pumping solution, ROTO Pumps stood out, recognised not only for its long-standing history but also for its commitment to quality and customer satisfaction.
ROTO Pumps Queensland and Northern Territory manager Brett Layt said the miner’s decision to reach out to ROTO Pumps was a testament to the trust and confidence that the industry has in its products and services, ensuring that operations run smoothly and efficiently in the demanding environment of mining.
The mine’s entire processing and dewatering network was struggling to keep up with the site’s demands, which had significant implications for overall operations. The project deals with harsh conditions and aggressive media that require high head pressure, calling for pumps capable of heavy lifting beyond the norm.
Mr Layt said the ROTO Pumps team deployed to the site immediately and met the challenge head-on.
“ROTO Pumps has the capability to supply any PCP [progressing cavity pump] package worldwide, meeting any site or national standards and requirements,” he said.
“For this client, we created a bespoke dual-positive displacement helical rotor pump package with in-built dewatering fish tank to meet and exceed the site-specific application.”
The ROTO Pumps team was well-versed in the mine system’s intricacies and executed the necessary adjustments efficiently, minimising downtime and maintaining operational effectiveness.
Mr Layd said their expertise not only facilitated a rapid resolution but also bolstered confidence in the reliability of the pumping systems going forward
How did they deliver so quickly?
“We hold stock of all required mining pump service parts ready to go,” Mr Layt said. “Our knowledgeable team is always on hand to troubleshoot any enquiries. Our optioned package for this client is designed to increase the pump’s service life, with multiple baffles and flushing points to mitigate the harshness of the media collected in the fish tank.”
ROTO Pumps also offers on-site after-sales training on its pumps and systems to ensure its clients get the most out of their solutions. For Mr Layt, keeping the mining industry’s pumping systems running smoothly is more than just a job well done.
“Our adaptability and attention to detail for the requirements of every application set us apart,” he said. “We strive to be a cost-effective option and smash lead time while providing a more personable experience.”
Over more than 57 years, ROTO Pumps has gained deep insights into the mining industry’s major pumping challenges. ROTO Pumps has developed a comprehensive range of progressive cavity pumps and systems to effectively handle all mining and explosive applications.
Central to the company’s practices is a deep commitment to, and passion for, supporting clients in setting and achieving larger goals. Mr Layt believes this is the only way to drive the industry forward into a successful future.
“ROTO Pumps’ range and capabilities are forever growing and evolving,” he said. “We will continue to be a valued ally with our customers to provide stress-free pumping solutions.”
